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ADB Accountability Mechanism Videos 

ADB’s Accountability Mechanism - An Introduction

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Office of the Special Project Facilitator’s Lessons Learned: Batumi Bypass Road Project in Georgia 

This publication focuses on the $228 million Batumi Bypass Road Project in Georgia as one of the Office of the Special Project Facilitator’s Lessons Learned series of case studies on ADB’s complaint management experience.

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Office of the Special Project Facilitator’s Lessons Learned: Sustainable Urban Transport Investment Program, Tranche 3 in Georgia 

This publication focuses on the Tbilisi-Rustavi highway modernization project in Georgia as one of the Office of the Special Project Facilitator's Lessons Learned series of case studies on ADB’s complaint management experience.

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Office of the Special Project Facilitator’s Lessons Learned: Ulaanbaatar Urban Services and Ger Areas Development Investment Program 

This publication focuses on an investment program in Ulaanbaatar, Mongolia, as one of the Office of the Special Project Facilitator’s (OSPF) Lessons Learned series of case studies on ADB’s complaint management experience.

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ADB's Office of the Special Project Facilitator’s Lessons Learned  

The Office of the Special Project Facilitator (OSPF) of Asian Development Bank (ADB) is responsible for the problem-solving function of the Accountability Mechanism of ADB. It aims to actively respond to the concerns of people affected by ADB-assisted projects through fair, transparent, and consensus-based problem-solving. The series aims to support ADB operations departments, government and private sector partners, and other stakeholders by documenting grievance redress management experiences and identifying important lessons and good practices on problem-solving that are useful for future projects.

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ADB’s Accountability Mechanism Video - An Introduction (English) 

This introductory video on the ADB Accountability Mechanism explains how people adversely affected by ADB-assisted projects can voice and seek solutions to their problems and report alleged noncompliance with ADB's operational policies and procedures.

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ADB’s Accountability Mechanism Video - An Introduction (Russian) 

This introductory video on the ADB Accountability Mechanism explains how people adversely affected by ADB-assisted projects can voice and seek solutions to their problems and report alleged noncompliance with ADB's operational policies and procedures.

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ADB’s Accountability Mechanism Video - An Introduction (Georgian) 

This introductory video on the ADB Accountability Mechanism explains how people adversely affected by ADB-assisted projects can voice and seek solutions to their problems and report alleged noncompliance with ADB's operational policies and procedures.

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ADB’s Accountability Mechanism Video - An Introduction (Khmer) 

This introductory video on the ADB Accountability Mechanism explains how people adversely affected by ADB-assisted projects can voice and seek solutions to their problems and report alleged noncompliance with ADB's operational policies and procedures.

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ADB’s Accountability Mechanism Video - An Introduction (Chinese) 

This introductory video on the ADB Accountability Mechanism explains how people adversely affected by ADB-assisted projects can voice and seek solutions to their problems and report alleged noncompliance with ADB's operational policies and procedures.

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