ADB’s Accountability Mechanism - An Introduction
This publication focuses on the $228 million Batumi Bypass Road Project in Georgia as one of the Office of the Special Project Facilitator’s Lessons Learned series of case studies on ADB’s complaint management experience.
This publication focuses on the Tbilisi-Rustavi highway modernization project in Georgia as one of the Office of the Special Project Facilitator's Lessons Learned series of case studies on ADB’s complaint management experience.
This publication focuses on an investment program in Ulaanbaatar, Mongolia, as one of the Office of the Special Project Facilitator’s (OSPF) Lessons Learned series of case studies on ADB’s complaint management experience.
The Office of the Special Project Facilitator (OSPF) of Asian Development Bank (ADB) is responsible for the problem-solving function of the Accountability Mechanism of ADB. It aims to actively respond to the concerns of people affected by ADB-assisted projects through fair, transparent, and consensus-based problem-solving. The series aims to support ADB operations departments, government and private sector partners, and other stakeholders by documenting grievance redress management experiences and identifying important lessons and good practices on problem-solving that are useful for future projects.
This introductory video on the ADB Accountability Mechanism explains how people adversely affected by ADB-assisted projects can voice and seek solutions to their problems and report alleged noncompliance with ADB's operational policies and procedures.
This introductory video on the ADB Accountability Mechanism explains how people adversely affected by ADB-assisted projects can voice and seek solutions to their problems and report alleged noncompliance with ADB's operational policies and procedures.
This introductory video on the ADB Accountability Mechanism explains how people adversely affected by ADB-assisted projects can voice and seek solutions to their problems and report alleged noncompliance with ADB's operational policies and procedures.
This introductory video on the ADB Accountability Mechanism explains how people adversely affected by ADB-assisted projects can voice and seek solutions to their problems and report alleged noncompliance with ADB's operational policies and procedures.
This introductory video on the ADB Accountability Mechanism explains how people adversely affected by ADB-assisted projects can voice and seek solutions to their problems and report alleged noncompliance with ADB's operational policies and procedures.